G2 Vendor Directory

OnSolve Platform vs. Wati

A side-by-side comparison based on G2 review data.

MetricOnSolve Platform

by OnSolve

Wati

by Wati

Overall rating4.44.6
Review count15517
Ease of use9.19.3
Ease of setup8.69.1
Quality of support9.18.7
Meets requirements8.99.1
NPS6074.44668
Small Business13.3%76.9%
Mid-Market26.7%21.3%
Enterprise60.0%1.8%
Total page views2715,236
Total LLM citations2,48146,486

OnSolve Platform

The OnSolve Platform for Critical Event Management is designed to help enterprises, organizations and government agencies identify risk, communicate effectively and manage response holistically. OnSolve combines AI-powered threat detection with mass notification, incident management and travel risk management to form the industry’s most comprehensive unified Platform. We know critical event management is not one-size-fits-all. That’s why the OnSolve suite of products scales to meet your needs.

Pros

  • Alerting System
  • Alerts Management
  • Notifications
  • Ease of Use
  • Group Communication
  • Data Reporting

Wati

Wati is an agentic customer engagement platform that transforms conversations into revenue across marketing, sales, and support. By uniting AI agents and human teams across WhatsApp, Instagram, RCS, voice, and web chat, Wati unlocks growth via meaningful interactions while the Wati AI Copilot supercharges your team's productivity. Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.

Pros

  • Ease of Use
  • Automation
  • Customer Support
  • Easy Setup
  • Features
  • Integrations