OnScreen Guidance vs. Whatfix
A side-by-side comparison based on G2 review data.
| Metric | OnScreen Guidance | Whatfix |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 17 | 563 |
| Ease of use | 9.5 | 8.8 |
| Ease of setup | 9.6 | 8.5 |
| Quality of support | 9.7 | 9.7 |
| Meets requirements | 9.2 | 9.0 |
| NPS | 73.333333 | 73.272727 |
| Small Business | 47.1% | 16.6% |
| Mid-Market | 41.2% | 36.7% |
| Enterprise | 11.8% | 46.7% |
| Total page views | 41 | 2,193 |
| Total LLM citations | 2 | 7,751 |
OnScreen Guidance
OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.
Whatfix
Whatfix is the AI-native Digital Adoption Platform built for the modern enterprise. It’s the only platform to unify pre-production simulation training, in-workflow guidance and support, and adoption analytics for continuous optimization, driving business outcomes from enterprise software.
- Ease of Use
- Customer Support
- Helpful
- Positive Experience
- Features
- Training