G2 Vendor Directory

OnScreen Guidance vs. VisualSP

A side-by-side comparison based on G2 review data.

MetricOnScreen Guidance

by Confirm

VisualSP

by VisualSP

Overall rating4.64.9
Review count1734
Ease of use9.59.3
Ease of setup9.69.6
Quality of support9.79.9
Meets requirements9.29.7
NPS73.333333100
Small Business47.1%35.3%
Mid-Market41.2%26.5%
Enterprise11.8%38.2%
Total page views41145
Total LLM citations252

OnScreen Guidance

OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.

Pros

    VisualSP

    VisualSP is a fully customizable digital adoption platform that provides in context learning as an overlay on top of your enterprise web applications like Microsoft 365, Dynamics 365, Salesforce, ServiceNow, Workday, SuccessFactors, NetSuite, Nintex, HubSpot and other custom web applications. VisualSP supports corporate employees at the moment of their need and when they are in the flow of their work by providing in-app contextual guidance and training.

    Pros

    • Ease of Use
    • Efficiency
    • Customer Support
    • Integrations
    • Time-saving
    • Guidance