G2 Vendor Directory

OnScreen Guidance vs. Userpilot

A side-by-side comparison based on G2 review data.

MetricOnScreen Guidance

by Confirm

Userpilot

by Userpilot

Overall rating4.64.6
Review count171,020
Ease of use9.58.8
Ease of setup9.68.8
Quality of support9.79.5
Meets requirements9.29.0
NPS73.33333375.834971
Small Business47.1%39.9%
Mid-Market41.2%55.2%
Enterprise11.8%4.8%
Total page views414,575
Total LLM citations215,364

OnScreen Guidance

OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.

Pros

    Userpilot

    Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption. Userpilot allows teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, collect feedback in-app , all code-free. It also provides you with powerful product analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions.

    Pros

    • Ease of Use
    • Intuitive
    • Easy Setup
    • Customer Support
    • Helpful
    • Analytics