OnScreen Guidance vs. Userpilot
A side-by-side comparison based on G2 review data.
| Metric | OnScreen Guidance | Userpilot |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 17 | 1,020 |
| Ease of use | 9.5 | 8.8 |
| Ease of setup | 9.6 | 8.8 |
| Quality of support | 9.7 | 9.5 |
| Meets requirements | 9.2 | 9.0 |
| NPS | 73.333333 | 75.834971 |
| Small Business | 47.1% | 39.9% |
| Mid-Market | 41.2% | 55.2% |
| Enterprise | 11.8% | 4.8% |
| Total page views | 41 | 4,575 |
| Total LLM citations | 2 | 15,364 |
OnScreen Guidance
OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.
Userpilot
Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption. Userpilot allows teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, collect feedback in-app , all code-free. It also provides you with powerful product analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions.
- Ease of Use
- Intuitive
- Easy Setup
- Customer Support
- Helpful
- Analytics