G2 Vendor Directory

OnScreen Guidance vs. uPerform

A side-by-side comparison based on G2 review data.

MetricOnScreen Guidance

by Confirm

uPerform

by uPerform

Overall rating4.64.3
Review count1741
Ease of use9.58.5
Ease of setup9.67.9
Quality of support9.78.8
Meets requirements9.28.7
NPS73.33333350
Small Business47.1%9.8%
Mid-Market41.2%17.1%
Enterprise11.8%73.2%
Total page views41282
Total LLM citations2394

OnScreen Guidance

OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.

Pros

    uPerform

    uPerform® is a healthcare-focused digital adoption and learning platform designed to assist health systems in managing the continuous evolution of technology while enhancing clinician adoption and training efficiency. This innovative solution is specifically tailored for the healthcare sector, addressing the unique challenges faced by clinicians and administrative teams as they navigate complex electronic health record (EHR) systems and other critical healthcare applications.

    Pros