OnScreen Guidance vs. Told

OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.

Told.club is a no-code platform that combines interactive product tours and in-app surveys to help product teams onboard users, drive feature adoption, and collect actionable feedback—all within a single integrated solution. What it does Told.club enables product managers, UX designers, and customer success teams to create guided walkthroughs that help users discover features and understand product value, while simultaneously gathering real-time feedback through contextual surveys.