G2 Vendor Directory

OnScreen Guidance vs. Tango

A side-by-side comparison based on G2 review data.

MetricOnScreen Guidance

by Confirm

Tango

by Tango

Overall rating4.64.7
Review count17518
Ease of use9.59.5
Ease of setup9.69.6
Quality of support9.79.4
Meets requirements9.29.3
NPS73.33333386.627907
Small Business47.1%54.9%
Mid-Market41.2%34.6%
Enterprise11.8%10.6%
Total page views413,888
Total LLM citations228,274

OnScreen Guidance

OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.

Pros

    Tango

    Tango is a platform for workflow documentation and digital adoption that makes knowledge sharing simple and reliable. By clicking through a process once, anyone can generate a polished, step-by-step guide in seconds, complete with screenshots and instructions. Each guide can also be turned into an interactive, on-screen walkthrough. Since its founding, Tango has powered the creation of over 3 million process guides, helping organizations reduce errors, accelerate onboarding, and standardize SOPs across teams.

    Pros

    • Ease of Use
    • Time-saving
    • Easy Creation
    • Setup Ease
    • Guides
    • Intuitive