OnScreen Guidance vs. Newired
A side-by-side comparison based on G2 review data.
| Metric | OnScreen Guidance | Newired |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 17 | 11 |
| Ease of use | 9.5 | 9.4 |
| Ease of setup | 9.6 | 8.2 |
| Quality of support | 9.7 | 8.7 |
| Meets requirements | 9.2 | 9.4 |
| NPS | 73.333333 | 90.909091 |
| Small Business | 47.1% | 45.5% |
| Mid-Market | 41.2% | 36.4% |
| Enterprise | 11.8% | 18.2% |
| Total page views | 41 | 78 |
| Total LLM citations | 2 | 248 |
OnScreen Guidance
OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.
Newired
Newired is a Digital Adoption Solution designed to drive true User Enablement, empowering individuals not just to use software, but to excel with it. This innovative platform focuses on enhancing user experience by providing real-time, in-app, step-by-step support, ensuring that assistance is available precisely when and where it is needed. By bridging the gap between users and complex software systems, Newired facilitates a smoother transition into new tools and processes.