G2 Vendor Directory

OnScreen Guidance vs. Inline Manual

A side-by-side comparison based on G2 review data.

MetricOnScreen Guidance

by Confirm

Inline Manual

by Inline Manual

Overall rating4.64.6
Review count1723
Ease of use9.58.5
Ease of setup9.68.6
Quality of support9.79.8
Meets requirements9.29.1
NPS73.33333386.363636
Small Business47.1%47.8%
Mid-Market41.2%34.8%
Enterprise11.8%17.4%
Total page views4134
Total LLM citations274

OnScreen Guidance

OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.

Pros

    Inline Manual

    Engage and support customers through in-app tutorials Inline Manual provides a service to guide, support and engage prospects and customers right within an application. Easily create product walkthroughs, on-boarding guides, new features announcements, tooltips and manageable product documentation. Used and loved by small and big companies to get customers up to speed in no time, available for any web based product. All this without any coding.

    Pros