OnScreen Guidance vs. Inline Manual
A side-by-side comparison based on G2 review data.
| Metric | OnScreen Guidance | Inline Manual |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 17 | 23 |
| Ease of use | 9.5 | 8.5 |
| Ease of setup | 9.6 | 8.6 |
| Quality of support | 9.7 | 9.8 |
| Meets requirements | 9.2 | 9.1 |
| NPS | 73.333333 | 86.363636 |
| Small Business | 47.1% | 47.8% |
| Mid-Market | 41.2% | 34.8% |
| Enterprise | 11.8% | 17.4% |
| Total page views | 41 | 34 |
| Total LLM citations | 2 | 74 |
OnScreen Guidance
OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.
Inline Manual
Engage and support customers through in-app tutorials Inline Manual provides a service to guide, support and engage prospects and customers right within an application. Easily create product walkthroughs, on-boarding guides, new features announcements, tooltips and manageable product documentation. Used and loved by small and big companies to get customers up to speed in no time, available for any web based product. All this without any coding.