G2 Vendor Directory

OnScreen Guidance vs. InAppStory

A side-by-side comparison based on G2 review data.

MetricOnScreen Guidance

by Confirm

InAppStory

by InAppStory

Overall rating4.65.0
Review count1766
Ease of use9.510.0
Ease of setup9.610.0
Quality of support9.79.9
Meets requirements9.29.9
NPS73.333333100
Small Business47.1%36.9%
Mid-Market41.2%26.2%
Enterprise11.8%36.9%
Total page views41181
Total LLM citations2240

OnScreen Guidance

OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.

Pros

    InAppStory

    InAppStory helps product and marketing teams communicate with users inside the app more frequently, interactively, and personally as mobile products become more complex and user journeys multiply. Combining in-app stories, messages, mini-games, and banners in one no-code platform, InAppStory lets teams publish and update content in minutes without waiting for app releases or additional development.

    Pros

    • Customer Engagement
    • Engagement
    • Audience Engagement
    • Versatility
    • Efficiency
    • Sales