OnScreen Guidance vs. HelpHero
A side-by-side comparison based on G2 review data.
| Metric | OnScreen Guidance | HelpHero |
|---|---|---|
| Overall rating | 4.6 | 4.9 |
| Review count | 17 | 18 |
| Ease of use | 9.5 | 9.5 |
| Ease of setup | 9.6 | 9.5 |
| Quality of support | 9.7 | 9.9 |
| Meets requirements | 9.2 | 9.1 |
| NPS | 73.333333 | 88.888889 |
| Small Business | 47.1% | 66.7% |
| Mid-Market | 41.2% | 33.3% |
| Enterprise | 11.8% | 0.0% |
| Total page views | 41 | 51 |
| Total LLM citations | 2 | 118 |
OnScreen Guidance
OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.
HelpHero
HelpHero enables businesses to build interactive, easy to follow product tours that help engage users from day one, and speed up feature adoption quicker than ever. Creating tours is fast, easy and affordable. No coding, design experience or big budgets required. All plans include advanced features like custom CSS, audience targeting, multi-page tours and more. HelpHero is trusted by user-driven businesses worldwide, from startups to enterprises. Free 14-day trial available. For more information visit https://helphero.co