G2 Vendor Directory

OnScreen Guidance vs. Elements.cloud

A side-by-side comparison based on G2 review data.

MetricOnScreen Guidance

by Confirm

Elements.cloud

by Elements.cloud

Overall rating4.64.6
Review count1737
Ease of use9.58.7
Ease of setup9.69.3
Quality of support9.79.3
Meets requirements9.29.0
NPS73.33333375
Small Business47.1%37.8%
Mid-Market41.2%37.8%
Enterprise11.8%24.3%
Total page views41319
Total LLM citations21,470

OnScreen Guidance

OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.

Pros

    Elements.cloud

    Elements.cloud gives Salesforce teams clarity and confidence in how their Org works. See how it’s built, track what’s changing, understand the impact of every update, and design better solutions. Elements makes your metadata visible, connected, and easy to trust. From documentation generated directly from your Org, to impact analysis and governance insights, Elements helps Salesforce customers and partners design, document, and deliver change safely.

    Pros

    • Salesforce Integration
    • Intuitive
    • Customer Support
    • Efficiency
    • Features
    • Ease of Use