G2 Vendor Directory

OnScreen Guidance vs. EdCast MyGuide

A side-by-side comparison based on G2 review data.

MetricOnScreen Guidance

by Confirm

EdCast MyGuide

by EdCast

Overall rating4.64.9
Review count1722
Ease of use9.59.5
Ease of setup9.69.9
Quality of support9.79.7
Meets requirements9.29.8
NPS73.33333390.47619
Small Business47.1%47.6%
Mid-Market41.2%28.6%
Enterprise11.8%23.8%
Total page views41243
Total LLM citations272

OnScreen Guidance

OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.

Pros

    EdCast MyGuide

    MyGuide by EdCast is a leading digital adoption platform that provides in-app guidance to users & employees and helps organizations secure a smooth digital transformation journey. MyGuide works like a GPS for software and provides its users contextual in-app audio/video help at the moment of need and help your users and employees complete complex app workflow. It acts like navigation for users on any web page or software and makes him/her perform complex steps in easy ways.

    Pros

    • Ease of Use
    • Surveys
    • Features
    • Integrations
    • Guidance
    • Documentation