G2 Vendor Directory

OnScreen Guidance vs. ClickLearn

A side-by-side comparison based on G2 review data.

MetricOnScreen Guidance

by Confirm

ClickLearn

by ClickLearn

Overall rating4.64.5
Review count1740
Ease of use9.58.4
Ease of setup9.68.8
Quality of support9.79.5
Meets requirements9.28.9
NPS73.33333362.5
Small Business47.1%15.0%
Mid-Market41.2%40.0%
Enterprise11.8%45.0%
Total page views41212
Total LLM citations2568

OnScreen Guidance

OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.

Pros

    ClickLearn

    ClickLearn is the market leading solution for creating easy user instructions, e-learning and process videos for business software. ClickLearn will automate writing your business-critical walk-throughs, saving you 80% of the time you now spend creating them manually in Dynamics 365 F&O/CE/BC, Salesforce, Oracle, IFS, Acumatica, SAP and most of your other business systems. The ClickLearn solution produces your walk-throughs in eight different formats from a single source, including written documentation, hands-on-labs, videos with automated effects and voice over.

    Pros

    • Ease of Use
    • Efficiency
    • Easy Creation
    • Training
    • Response Time
    • Documentation