OnScreen Guidance vs. ClickLearn
A side-by-side comparison based on G2 review data.
| Metric | OnScreen Guidance | ClickLearn |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 17 | 40 |
| Ease of use | 9.5 | 8.4 |
| Ease of setup | 9.6 | 8.8 |
| Quality of support | 9.7 | 9.5 |
| Meets requirements | 9.2 | 8.9 |
| NPS | 73.333333 | 62.5 |
| Small Business | 47.1% | 15.0% |
| Mid-Market | 41.2% | 40.0% |
| Enterprise | 11.8% | 45.0% |
| Total page views | 41 | 212 |
| Total LLM citations | 2 | 568 |
OnScreen Guidance
OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.
ClickLearn
ClickLearn is the market leading solution for creating easy user instructions, e-learning and process videos for business software. ClickLearn will automate writing your business-critical walk-throughs, saving you 80% of the time you now spend creating them manually in Dynamics 365 F&O/CE/BC, Salesforce, Oracle, IFS, Acumatica, SAP and most of your other business systems. The ClickLearn solution produces your walk-throughs in eight different formats from a single source, including written documentation, hands-on-labs, videos with automated effects and voice over.
- Ease of Use
- Efficiency
- Easy Creation
- Training
- Response Time
- Documentation