G2 Vendor Directory

OnScreen Guidance vs. Candu

A side-by-side comparison based on G2 review data.

MetricOnScreen Guidance

by Confirm

Candu

by Candu

Overall rating4.64.5
Review count1743
Ease of use9.58.0
Ease of setup9.68.5
Quality of support9.79.4
Meets requirements9.28.7
NPS73.33333374.418605
Small Business47.1%46.5%
Mid-Market41.2%48.8%
Enterprise11.8%4.7%
Total page views41110
Total LLM citations2164

OnScreen Guidance

OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.

Pros

    Candu

    Candu enables product & growth teams to design & embed content into existing products. Product-led companies like Gorgias, Vidyard & Make use Candu’s no-code editor to launch content like onboarding flows, checklists, homepages, and more, to drive growth in activation, conversion & retention rates. Teams can leverage user data from their tech stack to personalize their product’s UX & run growth experiments. Creating & launching native-looking, high-quality UX has never been faster or easier.

    Pros

    • Customization
    • Ease of Use
    • Automation
    • Easy Setup
    • Guidance
    • Intuitive