OnScreen Guidance vs. BrainStorm

OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.

At BrainStorm, we help organizations turn their AI investment into workforce impact. We built our approach around a reality every IT and enablement leader now lives with: software changes faster than people do. Features ship continuously, AI keeps expanding what tools can do, and employees adapt at the same speed they always have. Tools get deployed, access is granted, but behavior stays the same, and the gap between what organizations pay for and what their people actually use no longer closes without the right system. We believe access isn't adoption.