G2 Vendor Directory

Ongage vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricOngage

by Ongage

Zoho CRM

by Zoho

Overall rating4.74.1
Review count1082,956
Ease of use9.18.5
Ease of setup8.78.3
Quality of support9.48.0
Meets requirements9.28.6
NPS81.30841138.596491
Small Business65.1%61.6%
Mid-Market33.0%32.3%
Enterprise1.9%6.1%
Total page views2238,329
Total LLM citations296129,821

Ongage

Ongage fuels the growth of large email operations, allowing email marketers, CRM, loyalty, and automation managers to optimize sends, segments, reach, and engagement. Making quick, data-driven campaign decisions impacts success. That’s why we made it easy for Ongage users to send customers and subscribers on personalized journeys based on data from our action-based dashboard and in-depth reports. Talk to us if you’re considering an end-to-end email marketing platform and plan on fashioning meaningful relationships at scale.

Pros

  • Ease of Use
  • Customer Support
  • Intuitive
  • Automation AI
  • Automation
  • Implementation Ease

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful