G2 Vendor Directory

Ongage vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricOngage

by Ongage

Freshsales

by Freshworks

Overall rating4.74.5
Review count1081,244
Ease of use9.19.1
Ease of setup8.78.9
Quality of support9.49.0
Meets requirements9.28.9
NPS81.30841172.296173
Small Business65.1%67.7%
Mid-Market33.0%27.0%
Enterprise1.9%5.3%
Total page views2231,749
Total LLM citations29644,516

Ongage

Ongage fuels the growth of large email operations, allowing email marketers, CRM, loyalty, and automation managers to optimize sends, segments, reach, and engagement. Making quick, data-driven campaign decisions impacts success. That’s why we made it easy for Ongage users to send customers and subscribers on personalized journeys based on data from our action-based dashboard and in-depth reports. Talk to us if you’re considering an end-to-end email marketing platform and plan on fashioning meaningful relationships at scale.

Pros

  • Ease of Use
  • Customer Support
  • Intuitive
  • Automation AI
  • Automation
  • Implementation Ease

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface