G2 Vendor Directory

Ongage vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

MetricOngage

by Ongage

Bigin by Zoho CRM

by Zoho

Overall rating4.74.6
Review count108877
Ease of use9.19.2
Ease of setup8.78.9
Quality of support9.48.7
Meets requirements9.28.8
NPS81.30841174.112257
Small Business65.1%90.9%
Mid-Market33.0%8.1%
Enterprise1.9%1.0%
Total page views2233,314
Total LLM citations29621,375

Ongage

Ongage fuels the growth of large email operations, allowing email marketers, CRM, loyalty, and automation managers to optimize sends, segments, reach, and engagement. Making quick, data-driven campaign decisions impacts success. That’s why we made it easy for Ongage users to send customers and subscribers on personalized journeys based on data from our action-based dashboard and in-depth reports. Talk to us if you’re considering an end-to-end email marketing platform and plan on fashioning meaningful relationships at scale.

Pros

  • Ease of Use
  • Customer Support
  • Intuitive
  • Automation AI
  • Automation
  • Implementation Ease

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable