G2 Vendor Directory

OneTrust Privacy Automation vs. ServiceNow Governance, Risk, and Compliance (GRC)

A side-by-side comparison based on G2 review data.

MetricOneTrust Privacy Automation

by OneTrust

ServiceNow Governance, Risk, and Compliance (GRC)

by ServiceNow

Overall rating4.34.2
Review count155122
Ease of use8.58.2
Ease of setup8.18.1
Quality of support8.88.4
Meets requirements8.98.8
NPS55.55555639.655172
Small Business13.6%13.6%
Mid-Market40.3%23.9%
Enterprise46.1%62.5%
Total page views2,0771,346
Total LLM citations47,8437,463

OneTrust Privacy Automation

OneTrust’s mission is to enable the responsible use of data and AI. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. The Privacy Automation solution simplifies compliance, automates privacy operations and mitigates risk.

Pros

  • Ease of Use
  • Problem Solving
  • Data Protection
  • Regulatory Compliance
  • Compliance
  • Privacy Management

ServiceNow Governance, Risk, and Compliance (GRC)

ServiceNow for Governance, Risk and Compliance (GRC) is an AI-native platform that connects enterprise risk management, compliance, cyber risk, operational resilience, third-party risk management, privacy compliance, AI governance, and ESG on a single platform and data model. Designed for midsize to large enterprises in all industries, it runs every program on the same AI platform powering the rest of your business, so your teams can sense emerging risk, decide what to do about it, act before it becomes a problem, and govern everything in between.

Pros

  • Risk Management
  • Ease of Use
  • Automation
  • Compliance Management
  • Audit Management
  • ESG Management