G2 Vendor Directory

OneHash Chat vs. Stream Chat

A side-by-side comparison based on G2 review data.

MetricOneHash Chat

by OneHash

Stream Chat

by Stream

Overall rating4.84.5
Review count1353
Ease of use9.89.1
Ease of setup9.58.9
Quality of support9.59.2
Meets requirements9.69.3
NPS10061.538462
Small Business61.5%64.2%
Mid-Market38.5%22.6%
Enterprise0.0%13.2%
Total page views22374
Total LLM citations14112

OneHash Chat

OneHash Chat is a tailored made real time customer engagement tool having shared inbox, omni-channel support, AI assist, chatbot and many more. A tailor made solution which is scalable, robust and comprehensive. Some notable features are - Unlimited Inbox - Unlimited Agents - Chat Widgets - AI Assist via OpenAI - Chatbot - Messenger, Telegram, email, Line Inbox - Workflow Automation - User Permission on Inbox - Canned Response - Generate reports (CSAT, Open Conversations, Conversation Traffic, Conversations by Agents etc.) - Add Label to the conversation - Event and Condition based

Pros

  • Ease of Use
  • Communication
  • Sharing
  • Easy Communication
  • Messaging Features
  • Interface Ease

Stream Chat

Stream Chat is a messaging API and SDK suite for developers building in-app chat. Teams integrate it to ship production messaging in weeks instead of building and maintaining real-time infrastructure in-house. Client SDKs cover React, Swift, Android, Flutter, React Native, Angular, JavaScript, Unity, and Unreal, each with a UI kit you can customize or replace entirely. The backend runs on Go and RocksDB across 12 global edge locations, holding sub-40ms latency and 5M concurrent connections in a single channel behind a 99.999% uptime SLA.

Pros

  • Ease of Use
  • Integrations
  • Simple
  • Features
  • Easy Integrations
  • API Integration