OneHash Chat vs. Smartsupp
A side-by-side comparison based on G2 review data.
| Metric | OneHash Chat | Smartsupp |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 13 | 1,081 |
| Ease of use | 9.8 | 9.3 |
| Ease of setup | 9.5 | 9.3 |
| Quality of support | 9.5 | 9.0 |
| Meets requirements | 9.6 | 9.1 |
| NPS | 100 | 78.942014 |
| Small Business | 61.5% | 96.2% |
| Mid-Market | 38.5% | 3.2% |
| Enterprise | 0.0% | 0.7% |
| Total page views | 22 | 5,101 |
| Total LLM citations | 14 | 4,923 |
OneHash Chat
OneHash Chat is a tailored made real time customer engagement tool having shared inbox, omni-channel support, AI assist, chatbot and many more. A tailor made solution which is scalable, robust and comprehensive. Some notable features are - Unlimited Inbox - Unlimited Agents - Chat Widgets - AI Assist via OpenAI - Chatbot - Messenger, Telegram, email, Line Inbox - Workflow Automation - User Permission on Inbox - Canned Response - Generate reports (CSAT, Open Conversations, Conversation Traffic, Conversations by Agents etc.) - Add Label to the conversation - Event and Condition based
- Ease of Use
- Communication
- Sharing
- Easy Communication
- Messaging Features
- Interface Ease
Smartsupp
Smartsupp helps businesses grow online sales with advanced AI Shopping Assistants, live chat, multichannel solution and automated workflows. We offer everything you need to grow your online sales: an easy-to-use platform powered with AI, chatbots with various skills and templates, live chat... and much much more you can use to engage your visitors at the right time and convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently helping over 100,000 webshops and websites.
- Ease of Use
- Easy Setup
- Helpful
- Features
- Intuitive
- Simple