OM Plus vs. Micro Focus Service Manager (formerly HP Service Manager)
A side-by-side comparison based on G2 review data.
| Metric | OM Plus | Micro Focus Service Manager (formerly HP Service Manager) |
|---|---|---|
| Overall rating | 4.7 | 4.0 |
| Review count | 10 | 21 |
| Ease of use | 9.2 | 8.6 |
| Ease of setup | 9.3 | 6.2 |
| Quality of support | 8.4 | 8.1 |
| Meets requirements | 9.8 | 7.5 |
| NPS | 80 | 14.285714 |
| Small Business | 10.0% | 15.0% |
| Mid-Market | 40.0% | 35.0% |
| Enterprise | 50.0% | 50.0% |
| Total page views | 49 | 83 |
| Total LLM citations | 16 | 18 |
OM Plus
OM Plus Delivery Manager (DM) is a print spooler management software that ingests jobs from multiple systems and delivers them to printers, multifunction devices, fax software, email systems, and more. OM Plus print spooler management software features include: print confirmation, re-printing, re-routing, automated fail-over, load balancing, bundling, re-sequencing, and much more.
Micro Focus Service Manager (formerly HP Service Manager)
HP Service Anywhere and Service Manager service desk software handle change and incident management.