G2 Vendor Directory

Odoo Discuss vs. Symphony

A side-by-side comparison based on G2 review data.

MetricOdoo Discuss

by Odoo

Symphony

by Symphony.com

Overall rating4.24.2
Review count3845
Ease of use8.58.9
Ease of setup8.79.3
Quality of support8.19.2
Meets requirements8.48.8
NPS45.94594645.238095
Small Business61.1%8.9%
Mid-Market27.8%15.6%
Enterprise11.1%75.6%
Total page views304316
Total LLM citations152892

Odoo Discuss

Odoo Discuss is an integrated communication application designed to enhance internal collaboration within organizations. It consolidates various communication tools—such as messaging, file sharing, and video conferencing—into a single platform, ensuring seamless interaction across all Odoo applications. By providing a unified communication hub, Odoo Discuss eliminates the need for multiple fragmented apps, thereby improving efficiency and productivity.

Pros

  • Communication
  • Ease of Use
  • Integrations
  • Features
  • Customization
  • Team Collaboration

Symphony

Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million users and 1,000 institutions, including 10/10 of the world's largest investment banks. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working.

Pros

  • Ease of Use
  • Features
  • Customer Support
  • Communication
  • Reliability
  • Helpful