G2 Vendor Directory

NTT DATA Consulting Services vs. Salesforce Customer Success

A side-by-side comparison based on G2 review data.

MetricNTT DATA Consulting Services

by NTT DATA

Salesforce Customer Success

by Salesforce

Overall rating4.04.3
Review count10568
Ease of use0.010.0
Ease of setup0.010.0
Quality of support0.010.0
Meets requirements0.010.0
NPS4052.772467
Small Business20.0%27.4%
Mid-Market50.0%43.5%
Enterprise30.0%29.1%
Total page views663,018
Total LLM citations1549,465

NTT DATA Consulting Services

Salesforce Consulting and Implementation Practice.

Pros

    Salesforce Customer Success

    Salesforce Customer Success is a community of customers and employees committed to driving success for our customers and our customers' customers. From easy to use resources to embedded solution experts, organizations can elevate their AI capabilities and get the most value out of their Salesforce investment. Our comprehensive success portfolio includes: Success Plans - 3 levels of innovative tools, guidance, and support to help you achieve your ambitious goals: - Standard Success Plan: Self-guided resources included with all licenses.

    Pros

    • Helpful
    • Customer Support
    • Deep Understanding
    • Ease of Use
    • User Experience
    • Support Responsiveness