G2 Vendor Directory

Noibu vs. Hotjar by Contentsquare

A side-by-side comparison based on G2 review data.

MetricNoibu

by Noibu

Hotjar by Contentsquare

by Contentsquare

Overall rating4.64.3
Review count53345
Ease of use8.59.1
Ease of setup9.59.1
Quality of support9.58.8
Meets requirements8.98.8
NPS75.47169855.120482
Small Business32.1%52.5%
Mid-Market56.6%37.9%
Enterprise11.3%9.6%
Total page views3981,347
Total LLM citations1,0605,035

Noibu

Noibu is the leading ecommerce analytics & monitoring platform, built to surface what matters most across the customer journey, from errors and performance gaps to experience insights that influence conversion. By surfacing end-to-end shopping data, session replays, and full technical context, Noibu makes it easy to understand what’s happening on your site, why it’s happening, and what to do next. ➡️ Issue detection & alerts. Automatically detect every conversion-blocking issue, and prioritize what to fix with AI and expert verification. ➡️ Session replay.

Pros

  • Ease of Use
  • Customer Support
  • Issue Resolution
  • User-Friendly
  • Useful
  • Insights

Hotjar by Contentsquare

Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

Pros

  • Ease of Use
  • Features
  • Heatmaps
  • Helpful
  • Session Replay
  • Session Recordings