NobelBiz Voice Carrier Network vs. Freshcaller

The NobelBiz Voice Carrier Network is the only VoIP interconnected provider built to service contact-center-specific traffic, with multiple redundancies across the globe. As a result, our telecom network offers uninterrupted uptime and an impressive geographical footprint, delivering the best possible voice quality at a fair price. Because we focus solely on the contact center niche, all the features and support processes were fine-tuned to maximize the efficiency, quality, and demands of the call center industry.

Freshdesk Contact Center (Formerly Freshcaller) is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshdesk Contact Center lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshdesk Contact Center integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity.