Ninja Forms vs. SurveySparrow
A side-by-side comparison based on G2 review data.
| Metric | Ninja Forms | SurveySparrow |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 16 | 2,065 |
| Ease of use | 9.4 | 9.2 |
| Ease of setup | 9.1 | 9.1 |
| Quality of support | 9.0 | 9.0 |
| Meets requirements | 9.4 | 8.9 |
| NPS | 43.75 | 62.827484 |
| Small Business | 81.3% | 68.5% |
| Mid-Market | 18.8% | 24.5% |
| Enterprise | 0.0% | 7.0% |
| Total page views | 45 | 1,968 |
| Total LLM citations | 191 | 12,555 |
Ninja Forms
Use Ninja Forms to create beautiful, user-friendly WordPress forms that will make you feel like a professional web developer! Drag and drop fields. Easy row and column layouts. Multi-page forms. Conditional forms. You don’t have to be a designer to create forms that will blend beautifully with your WordPress website. Want more advanced features? Use our add-ons to create an upload form, send email from your form, securely accept payments from Paypal or credit card, or integrate your form with any ESP.
SurveySparrow
SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.
- Ease of Use
- User Interface
- Helpful
- User Experience
- Features
- Intuitive