G2 Vendor Directory

Nicereply vs. GatherUp

A side-by-side comparison based on G2 review data.

MetricNicereply

by Nice Reply s.r.o.

GatherUp

by GatherUp

Overall rating4.54.5
Review count43150
Ease of use9.59.2
Ease of setup9.29.3
Quality of support9.29.3
Meets requirements9.19.2
NPS65.95744767.44186
Small Business32.8%74.0%
Mid-Market60.2%18.0%
Enterprise7.0%8.0%
Total page views219218
Total LLM citations7793,091

Nicereply

Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever. Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot, and Buffer to measure and improve the quality of their customer experience.

Pros

    GatherUp

    GatherUp is the reputation management platform for multi-location businesses and agencies. We turn the customer voice into customer loyalty. GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you can improve the customer experience across multiple businesses.

    Pros

    • Customer Support
    • Communication
    • Intuitive
    • Automation
    • Centralized Management
    • Customization