G2 Vendor Directory

Nicereply vs. Canny

A side-by-side comparison based on G2 review data.

MetricNicereply

by Nice Reply s.r.o.

Canny

by Canny

Overall rating4.54.5
Review count431109
Ease of use9.59.3
Ease of setup9.29.3
Quality of support9.29.3
Meets requirements9.18.8
NPS65.95744769.158879
Small Business32.8%57.4%
Mid-Market60.2%38.9%
Enterprise7.0%3.7%
Total page views2191,190
Total LLM citations77913,018

Nicereply

Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever. Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot, and Buffer to measure and improve the quality of their customer experience.

Pros

    Canny

    Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas.

    Pros

    • Ease of Use
    • Features
    • Feedback Management
    • Customer Support
    • Easy Integrations
    • Integrations