G2 Vendor Directory

NGSurvey vs. Textline

A side-by-side comparison based on G2 review data.

MetricNGSurvey

by Data Illusion

Textline

by Textline

Overall rating4.24.7
Review count29390
Ease of use8.89.4
Ease of setup9.49.3
Quality of support8.69.5
Meets requirements8.99.3
NPS48.14814878.294574
Small Business25.9%69.0%
Mid-Market37.0%27.1%
Enterprise37.0%3.9%
Total page views143820
Total LLM citations564,201

NGSurvey

ngSurvey is a comprehensive on-premise survey software designed to facilitate enterprise-level data collection and analysis. It offers a secure platform that ensures complete data sovereignty and compliance, making it ideal for organizations seeking to manage their survey processes internally. With an intuitive interface, ngSurvey enables users to design, deploy, and analyze surveys efficiently, catering to a wide range of business needs.

Pros

  • Quick Setup
  • Setup Ease
  • Flexibility
  • Ease of Use
  • Customizability
  • Automation

Textline

Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients, or employees using Textline to build better relationships, deliver top-notch customer service, or close more deals. With features like a shared SMS inbox, two-way texting, HIPAA-compliant SMS, live web chat, automations, and more, Textline helps thousands of companies, including 1-800-GOT-JUNK?, Tuft & Needle, and Lyft, improve and streamline business conversations.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Communication
  • Features
  • Text Messaging