G2 Vendor Directory

NGSurvey vs. Experience.com

A side-by-side comparison based on G2 review data.

MetricNGSurvey

by Data Illusion

Experience.com

by Experience.com

Overall rating4.24.8
Review count29413
Ease of use8.89.4
Ease of setup9.49.3
Quality of support8.69.4
Meets requirements8.99.5
NPS48.14814885.888078
Small Business25.9%34.3%
Mid-Market37.0%41.9%
Enterprise37.0%23.8%
Total page views1431,290
Total LLM citations565,294

NGSurvey

ngSurvey is a comprehensive on-premise survey software designed to facilitate enterprise-level data collection and analysis. It offers a secure platform that ensures complete data sovereignty and compliance, making it ideal for organizations seeking to manage their survey processes internally. With an intuitive interface, ngSurvey enables users to design, deploy, and analyze surveys efficiently, catering to a wide range of business needs.

Pros

  • Quick Setup
  • Setup Ease
  • Flexibility
  • Ease of Use
  • Customizability
  • Automation

Experience.com

Experience.com is an Experience Management Platform that helps organizations turn customer and employee feedback into stronger experiences, greater trust, and greater visibility. Experience.com connects Customer Experience (CX), Employee Experience (EX), reputation, online visibility, and AI Visibility in one platform. Organizations can collect and analyze feedback, manage reviews and reputation, publish content and social updates, maintain accurate business information, and strengthen how their brand appears across search and AI-powered discovery.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Review Management
  • Experience
  • Centralized Reviews