NGSurvey vs. AskNicely
A side-by-side comparison based on G2 review data.
| Metric | NGSurvey | AskNicely |
|---|---|---|
| Overall rating | 4.2 | 4.7 |
| Review count | 29 | 1,051 |
| Ease of use | 8.8 | 9.5 |
| Ease of setup | 9.4 | 9.3 |
| Quality of support | 8.6 | 9.5 |
| Meets requirements | 8.9 | 9.4 |
| NPS | 48.148148 | 88.058252 |
| Small Business | 25.9% | 43.2% |
| Mid-Market | 37.0% | 48.0% |
| Enterprise | 37.0% | 8.7% |
| Total page views | 143 | 714 |
| Total LLM citations | 56 | 3,950 |
NGSurvey
ngSurvey is a comprehensive on-premise survey software designed to facilitate enterprise-level data collection and analysis. It offers a secure platform that ensures complete data sovereignty and compliance, making it ideal for organizations seeking to manage their survey processes internally. With an intuitive interface, ngSurvey enables users to design, deploy, and analyze surveys efficiently, catering to a wide range of business needs.
- Quick Setup
- Setup Ease
- Flexibility
- Ease of Use
- Customizability
- Automation
AskNicely
AskNicely is the recognized leader in customer experience management and has the only desktop-to-mobile platform for people-powered businesses. We bring feedback, insights, coaching and brand-aligned service standards into the pocket of your frontline team who are now equipped to improve the service experience customers receive every day.
- Ease of Use
- Customer Support
- Customer Feedback
- Helpful
- Easy Setup
- Intuitive