nGAGEMENT vs. SparkPlug

nGUVU offers an employee engagement platform for contact centers. Using game mechanics, recognition, and social media concepts, nGAGEMENT influences agents’ behaviors by leveraging people’s natural desire for competition, collaboration, achievement, status and recognition to build intrinsic motivation and improve employee engagement. nGAGEMENT is an immersive experience that empowers agents to self-manage and makes it fun for them to accomplish tasks that are at the core of their responsibilities.

SparkPlug is an employee sales incentive management platform for specialty retailers, restaurants, and CPG brands. SparkPlug integrates directly with brick-and-mortar businesses' POS systems to automate virtually every aspect of implementing and scaling an incentive program. SparkPlug's incentive engine, managed payouts, and trade promotion management tools allow retailers and restaurants to streamline and automate vendor-sponsored sales incentives for their frontline employees.