SparkPlug
54
Reviews
4.8
Star rating
#2
Rank in Other Retail
Pros and cons
Pros
- Incentives
- Customer Support
- Incentives Management
- Tracking Ease
- Simple
- Easy Setup
Cons
- Restrictions
- Limited Customization
- Not User-Friendly
- Software Bugs
- Inadequate Tracking
- Bug Issues
Traffic & LLM citations
Source: G2 review data
Key stats
—
91
Small Business
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 55.6% |
| Mid-Market | 44.4% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 4 | 4.6 |
| 2026 Q1 | 1 | 4.0 |
Satisfaction ratings
Ease of Use9.3
Ease of Setup9.3
Quality of Support9.6
Meets Requirements9.3
What reviewers say
Great Way to Get Paid for Strong Sales
4.0
“Getting paid for doing good on sales and getting to learn more about brands”
What the Industry Needed
5.0
“SparkPlug has made incentivizing the staff a breeze! It saves management so much time by assisting with setting up, keeping track and paying out staff. You can now do staff trainings on the platform so that staff can do on their own time and get paid for each training. ”
Great Sales incentive program.
5.0
“i like that you can choose what kind of payout you want, how easy it is to track your data. also all the competition it brings! Customer support is very helpful whenever there is an issue.”