G2 Vendor Directory

NEXT vs. UXArmy

A side-by-side comparison based on G2 review data.

MetricNEXT

by NEXT

UXArmy

by UXArmy Pte Ltd

Overall rating4.64.7
Review count17131
Ease of use8.79.3
Ease of setup9.89.5
Quality of support9.79.5
Meets requirements8.99.3
NPS82.35294180
Small Business23.5%64.9%
Mid-Market41.2%20.6%
Enterprise35.3%14.5%
Total page views54163
Total LLM citations210314

NEXT

Customers are the lifeblood of any company. And their voice—what they say, need and want—matters. NEXT is a customer intelligence platform that turns customer interaction data—from Gong, Zoom, Qualtrics, G2 and other sources—into actionable insights and automated workflows for teams in product, engineering, marketing and beyond. Using agentic AI technology with human-like accuracy, we let you bring the voice of your customers into the way you build, market, and sell your products. Launched in April 2023, NEXT is trusted by Bosch, PaperCut, Lipton, Action, and Erste Group.

Pros

    UXArmy

    UXArmy is a powerful remote user research platform designed to get actionable user insights throughout the entire development cycle. Teams can run unmoderated usability tests, surveys, card sorting, tree testing, interviews and focus groups. Teams can test native mobile apps, live websites, prototypes, images, copies and videos. What sets UXArmy apart from most other remote user research platforms out there is recording of the “full testing experience” across both desktop and mobile devices, and native mobile app testing.

    Pros

    • Research Efficiency
    • Ease of Use
    • User Interface
    • Reporting
    • Customer Support
    • Easy Setup