G2 Vendor Directory

NEXT vs. Respondent

A side-by-side comparison based on G2 review data.

MetricNEXT

by NEXT

Respondent

by Respondent Inc.

Overall rating4.64.6
Review count17527
Ease of use8.79.3
Ease of setup9.89.2
Quality of support9.79.0
Meets requirements8.99.0
NPS82.35294177.044855
Small Business23.5%63.9%
Mid-Market41.2%21.2%
Enterprise35.3%15.0%
Total page views541,590
Total LLM citations21011,790

NEXT

Customers are the lifeblood of any company. And their voice—what they say, need and want—matters. NEXT is a customer intelligence platform that turns customer interaction data—from Gong, Zoom, Qualtrics, G2 and other sources—into actionable insights and automated workflows for teams in product, engineering, marketing and beyond. Using agentic AI technology with human-like accuracy, we let you bring the voice of your customers into the way you build, market, and sell your products. Launched in April 2023, NEXT is trusted by Bosch, PaperCut, Lipton, Action, and Erste Group.

Pros

    Respondent

    A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems, identifying needs, reaching product market fit, getting ahead of the pack.

    Pros

    • Opportunities
    • Ease of Use
    • Income Generation
    • Setup Ease
    • Helpful
    • Surveys