G2 Vendor Directory

Nexogy Teams vs. RingCentral Contact Center

A side-by-side comparison based on G2 review data.

MetricNexogy Teams

by Nexogy

RingCentral Contact Center

by RingCentral

Overall rating4.54.1
Review count12243
Ease of use9.48.9
Ease of setup10.08.8
Quality of support9.18.3
Meets requirements9.18.7
NPS66.66666743.697479
Small Business8.3%50.2%
Mid-Market91.7%35.4%
Enterprise0.0%14.3%
Total page views132,667
Total LLM citations08,954

Nexogy Teams

nexogy teams let you experience collaboration by taking your office’s phone line wherever you go. This way clients and colleagues will see your office’s phone number on their caller id when interacting on the phone with you. Instead of your home or mobile phone number. This allows you to maintain credible, professional communications with both colleagues and clients while working from home. Plus, you get messaging, audio, video calls, file sharing, and other great collaboration features.

Pros

  • Ease of Use
  • Convenience
  • Easy Access
  • Simple

RingCentral Contact Center

RINGCENTRAL CONTACT CENTER PRODUCT DESCRIPTION RingCentral Contact Center is an enterprise-grade cloud contact center solution designed to deploy and scale customer operations globally. Built for large-scale organizations that demand flexibility and high performance, the platform unifies enterprise communications and contact center capabilities to deliver effortless customer experiences across the entire customer journey. GLOBAL OMNICHANNEL ENGAGEMENT AND ADVANCED ROUTING RingCentral Contact Center enables businesses to connect with customers on voice and over 30 digital channels globally.

Pros

  • Ease of Use
  • Intuitive
  • Helpful
  • Efficiency
  • Customer Support
  • Communication