G2 Vendor Directory

Nexcess vs. Krystal

A side-by-side comparison based on G2 review data.

MetricNexcess

by Nexcess

Krystal

by Krystal Hosting Ltd

Overall rating3.14.9
Review count3128
Ease of use7.49.6
Ease of setup7.79.7
Quality of support7.49.9
Meets requirements7.09.8
NPS12.90322696.428571
Small Business80.0%92.9%
Mid-Market20.0%7.1%
Enterprise0.0%0.0%
Total page views269188
Total LLM citations1,1371,535

Nexcess

Nexcess helps sites and stores get online faster - and grow. For more than 23 years, we've been serving & supporting small businesses, large enterprises, and the designers, developers, and agencies who create for them. Whether we're investing in new features, functions, products, or portfolio acquisitions, we're always innovating to meet the needs of the communities we serve. Users trust Nexcess because we run hundreds of thousands of sites and stores around the world.

Pros

  • Ease of Use
  • Easy Management
  • Customer Support
  • Dashboard Usability
  • Quick Response
  • Control Panel

Krystal

Krystal is a web hosting and cloud service provider started in 2002 we specialise in cutting-edge tools and technology for businesses around the world. We do things differently, offering premium services that are sustainable without sacrificing performance. Today we’re the UK’s largest independent web hosting company, and the world’s only B Corp web host & public cloud provider. Whether it’s our award-winning web hosting, bespoke cloud services, VoIP solutions, or outstanding UK customer support, we never compromise on our products, service or planet-first approach.

Pros

  • Customer Support
  • Reliability
  • Quick Response
  • Helpful
  • Affordable Pricing
  • Affordable