NewOrg vs. CharityTracker
A side-by-side comparison based on G2 review data.
| Metric | NewOrg | CharityTracker |
|---|---|---|
| Overall rating | 4.7 | 4.6 |
| Review count | 25 | 337 |
| Ease of use | 9.2 | 9.0 |
| Ease of setup | 9.1 | 8.9 |
| Quality of support | 9.8 | 9.2 |
| Meets requirements | 9.4 | 9.2 |
| NPS | 84 | 70.694864 |
| Small Business | 69.6% | 89.9% |
| Mid-Market | 30.4% | 8.3% |
| Enterprise | 0.0% | 1.8% |
| Total page views | 188 | 299 |
| Total LLM citations | 235 | 873 |
NewOrg
NewOrg is a cloud-based case management and data management platform that helps small to mid-sized nonprofits, human services organizations, and government programs manage services, people, reporting, and workflows across one or multiple programs. The platform includes CRM-style tools for tracking donors, volunteers, clients, partners, communications, and engagement history, while also supporting case notes, service delivery, documents, portals, grants, outcomes, and configurable reporting. Many organizations rely on separate tools to manage programs, people, documentation, and reporting.
- Customer Support
- Report Generation
- Reporting
- Response Time
- Ease of Use
- Time-saving
CharityTracker
CharityTracker is a case management CRM solution specifically designed for nonprofits, social workers, healthcare providers, and various other organizations focused on community service. This platform enables users to prioritize client engagement and measure tangible outcomes rather than merely collecting data. By facilitating meaningful interactions and fostering collaborative partnerships, CharityTracker empowers organizations to address complex community challenges effectively.
- Ease of Setup