G2 Vendor Directory

NewOrg vs. CharityTracker

A side-by-side comparison based on G2 review data.

MetricNewOrg

by New Org

CharityTracker

by Simon Solutions

Overall rating4.74.6
Review count25337
Ease of use9.29.0
Ease of setup9.18.9
Quality of support9.89.2
Meets requirements9.49.2
NPS8470.694864
Small Business69.6%89.9%
Mid-Market30.4%8.3%
Enterprise0.0%1.8%
Total page views188299
Total LLM citations235873

NewOrg

NewOrg is a cloud-based case management and data management platform that helps small to mid-sized nonprofits, human services organizations, and government programs manage services, people, reporting, and workflows across one or multiple programs. The platform includes CRM-style tools for tracking donors, volunteers, clients, partners, communications, and engagement history, while also supporting case notes, service delivery, documents, portals, grants, outcomes, and configurable reporting. Many organizations rely on separate tools to manage programs, people, documentation, and reporting.

Pros

  • Customer Support
  • Report Generation
  • Reporting
  • Response Time
  • Ease of Use
  • Time-saving

CharityTracker

CharityTracker is a case management CRM solution specifically designed for nonprofits, social workers, healthcare providers, and various other organizations focused on community service. This platform enables users to prioritize client engagement and measure tangible outcomes rather than merely collecting data. By facilitating meaningful interactions and fostering collaborative partnerships, CharityTracker empowers organizations to address complex community challenges effectively.

Pros

  • Ease of Setup