G2 Vendor Directory

NewOaks AI vs. Quiq

A side-by-side comparison based on G2 review data.

MetricNewOaks AI

by NewOaks LLC

Quiq

by Quiq, Inc.

Overall rating5.04.7
Review count2345
Ease of use9.69.2
Ease of setup9.69.1
Quality of support9.99.6
Meets requirements9.79.3
NPS10084.444444
Small Business100.0%31.1%
Mid-Market0.0%48.9%
Enterprise0.0%20.0%
Total page views103499
Total LLM citations1612,177

NewOaks AI

NewOaks AI is an advanced conversational AI platform designed to automate client engagement, lead qualification, and appointment scheduling across multiple channels. By leveraging custom-trained ChatGPT models and voice-first AI agents, it enables businesses to provide 24/7 personalized interactions via SMS, web chat, and social media platforms such as Facebook Messenger, WhatsApp, and Instagram.

Pros

  • Integrations
  • Intuitive
  • Artificial Intelligence
  • Features
  • Customer Support
  • Chatbot Development

Quiq

Quiq is an agentic AI customer journey platform that helps enterprise brands resolve customer needs across voice, messaging, chat, SMS, and digital channels. The platform combines AI Agents, AI Assistants, and human support tools in one continuous customer experience, while maintaining visibility and control over every AI decision. Quiq enables businesses to automate customer interactions, execute workflows, and support human agents without losing conversational context. Customers can move between AI and human support, or switch channels entirely, without repeating information.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Artificial Intelligence
  • Customer Satisfaction
  • Features