G2 Vendor Directory

NetSupport Manager vs. Matrix42 FastViewer

A side-by-side comparison based on G2 review data.

MetricNetSupport Manager

by NetSupport Limited

Matrix42 FastViewer

by Matrix42

Overall rating4.74.3
Review count1884
Ease of use9.58.9
Ease of setup9.38.4
Quality of support9.89.0
Meets requirements9.79.0
NPS88.23529449.367089
Small Business22.2%50.0%
Mid-Market55.6%41.7%
Enterprise22.2%8.3%
Total page views9784
Total LLM citations208258

NetSupport Manager

Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.

Pros

    Matrix42 FastViewer

    Matrix42 FastViewer is a remote support and maintenance solution designed to facilitate seamless remote control of computers and devices, regardless of location. It enables IT teams to troubleshoot issues, perform maintenance tasks, and transfer files efficiently, all while ensuring secure and reliable connections. Key Features and Functionality: - Remote Control: Access and control unattended computers and servers as if on-site, allowing for efficient troubleshooting and maintenance.

    Pros

    • Ease of Use
    • Remote Work
    • Security
    • Video Conferencing
    • Video Quality
    • Reliability