G2 Vendor Directory

NetSupport Manager vs. Glance

A side-by-side comparison based on G2 review data.

MetricNetSupport Manager

by NetSupport Limited

Glance

by Glance

Overall rating4.74.5
Review count1823
Ease of use9.59.6
Ease of setup9.39.7
Quality of support9.89.5
Meets requirements9.79.6
NPS88.23529469.565217
Small Business22.2%17.4%
Mid-Market55.6%56.5%
Enterprise22.2%26.1%
Total page views97425
Total LLM citations2081,160

NetSupport Manager

Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.

Pros

    Glance

    Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.

    Pros

    • Ease of Use