G2 Vendor Directory

NETSCOUT Network & Application Observability vs. EasyVista Service Manager

A side-by-side comparison based on G2 review data.

MetricNETSCOUT Network & Application Observability

by NETSCOUT

EasyVista Service Manager

by EasyVista

Overall rating4.54.0
Review count134102
Ease of use8.27.6
Ease of setup7.77.8
Quality of support8.98.1
Meets requirements8.98.4
NPS66.92307727.835052
Small Business23.4%8.8%
Mid-Market29.8%30.4%
Enterprise46.8%60.8%
Total page views1,268319
Total LLM citations2,4141,644

NETSCOUT Network & Application Observability

NETSCOUT’s Network & Application Observability solution is engineered for IT practitioners who need deep, real-time visibility into complex hybrid environments. Whether you're managing a sprawling data center, a multi-cloud deployment, 5G deployment, or a remote workforce, this solution delivers the actionable intelligence required to maintain performance, availability, and user experience across every layer of your infrastructure. At its core, NETSCOUT leverages Deep Packet Inspection (DPI) to convert raw network traffic into smart data.

Pros

  • Monitoring
  • Performance
  • Issue Detection
  • Reliability
  • Ease of Use
  • Troubleshooting

EasyVista Service Manager

EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.

Pros

  • Integrations
  • Flexibility
  • Implementation Ease
  • Ease of Use
  • Customizability
  • Customer Support