G2 Vendor Directory

net2phone vs. Riverside

A side-by-side comparison based on G2 review data.

Metricnet2phone

by net2phone

Riverside

by Riverside

Overall rating4.44.8
Review count1941,757
Ease of use8.99.5
Ease of setup8.69.6
Quality of support8.89.5
Meets requirements8.99.5
NPS66.66666793.008596
Small Business79.9%88.7%
Mid-Market17.5%9.0%
Enterprise2.6%2.3%
Total page views7669,173
Total LLM citations2,92664,737

net2phone

net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms.

Pros

  • Ease of Use
  • Customer Service
  • Customer Support
  • Helpful
  • Simplicity Focus
  • Affordable

Riverside

Riverside (formerly Riverside.fm) is the all-in-one platform for recording, live streaming, editing, repurposing, and publishing studio-quality videos and podcasts. Creators and businesses use it to produce broadcast-quality content without the production maze of multiple tools, expensive studios, or technical expertise. Record up to 4K video and uncompressed audio locally on every participant’s device, so quality holds up even on bad internet. Edit by editing the transcript. Turn long recordings into clips, captions, show notes, and translations with AI. Webinars scale to 10,000 attendees.

Pros

  • Ease of Use
  • Quality
  • High Quality
  • Recording
  • Video Quality
  • Audio Quality