G2 Vendor Directory

net2phone vs. Amazon Chime

A side-by-side comparison based on G2 review data.

Metricnet2phone

by net2phone

Amazon Chime

by Amazon Web Services (AWS)

Overall rating4.44.3
Review count194739
Ease of use8.98.9
Ease of setup8.69.1
Quality of support8.88.7
Meets requirements8.98.8
NPS66.66666749.453978
Small Business79.9%32.5%
Mid-Market17.5%31.2%
Enterprise2.6%36.3%
Total page views7662,392
Total LLM citations2,9262,764

net2phone

net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms.

Pros

  • Ease of Use
  • Customer Service
  • Customer Support
  • Helpful
  • Simplicity Focus
  • Affordable

Amazon Chime

Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, you have the flexibility to choose the features that you need for online meetings, video conferencing, and business calling, and pay only when you use them. Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs.

Pros

  • Ease of Use
  • Easy Setup
  • Audio Quality
  • Reliability
  • Video Quality
  • High Quality