G2 Vendor Directory

Neon CRM vs. ThunderTix

A side-by-side comparison based on G2 review data.

MetricNeon CRM

by Neon One, LLC

ThunderTix

by ThunderTix

Overall rating4.24.6
Review count44548
Ease of use8.29.2
Ease of setup8.09.1
Quality of support8.59.5
Meets requirements8.69.1
NPS47.51131275
Small Business88.8%87.0%
Mid-Market10.0%13.0%
Enterprise1.2%0.0%
Total page views2,806251
Total LLM citations21,029611

Neon CRM

Neon CRM by Neon One, is the nonprofit platform that empowers small to midsize nonprofits to make and maintain the personal connections that drive growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon One provides a true 360° view of your supporters.

Pros

  • Ease of Use
  • Features
  • Customer Support
  • Donor Management
  • All-in-one Solution
  • Reporting

ThunderTix

ThunderTix is a cloud-based ticketing, box office, and venue management platform built for theaters, performing arts organizations, live music venues, schools, museums, attractions, and other live event organizations. Designed for both general admission and reserved seating events, ThunderTix helps teams manage ticket sales, season subscriptions, flex passes, memberships, donations, merchandise, concessions, volunteers, patron relationships, reporting, and event marketing from one centralized system.

Pros

  • Response Time
  • Helpful
  • Ease of Use
  • Features
  • Efficiency
  • Customer Support