G2 Vendor Directory

Neon CRM vs. Firespring

A side-by-side comparison based on G2 review data.

MetricNeon CRM

by Neon One, LLC

Firespring

by Firespring

Overall rating4.24.7
Review count44511
Ease of use8.29.1
Ease of setup8.09.2
Quality of support8.59.7
Meets requirements8.69.4
NPS47.51131281.818182
Small Business88.8%72.7%
Mid-Market10.0%27.3%
Enterprise1.2%0.0%
Total page views2,80691
Total LLM citations21,02951

Neon CRM

Neon CRM by Neon One, is the nonprofit platform that empowers small to midsize nonprofits to make and maintain the personal connections that drive growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon One provides a true 360° view of your supporters.

Pros

  • Ease of Use
  • Features
  • Customer Support
  • Donor Management
  • All-in-one Solution
  • Reporting

Firespring

Firespring provides mission-driven websites, an easy content management system, critical fundraising tools, customized event registration, member solutions and key integrations. It’s a nonprofit mission management system built to expand your organization’s capacity, motivate your donors and constituents and help you grow. Your mission management dashboard provides all your tools and resources in one place: website management, event calendar, event registrations, member management, fundraising and donations, even messages received via your integrated web forms.

Pros

  • Email Marketing
  • Platform Quality
  • Implementation Ease
  • Customer Support
  • Time-Saving
  • Time Efficiency