G2 Vendor Directory

Amex GBT Neo vs. TripIt Pro

A side-by-side comparison based on G2 review data.

MetricAmex GBT Neo

by American Express Global Business Travel

TripIt Pro

by SAP Concur

Overall rating3.34.6
Review count1444
Ease of use7.99.5
Ease of setup7.38.1
Quality of support7.99.5
Meets requirements7.49.5
NPS-21.42857175
Small Business7.1%34.9%
Mid-Market28.6%20.9%
Enterprise64.3%44.2%
Total page views160133
Total LLM citations1,1771,419

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros

    TripIt Pro

    TripIt Pro is an advanced travel management application designed to streamline and enhance the travel experience for both individual travelers and corporate employees. By consolidating all travel plans into a single, organized itinerary, TripIt Pro ensures that users have immediate access to their schedules, regardless of where bookings were made. This comprehensive approach simplifies travel planning and provides real-time updates, helping travelers navigate any unexpected changes with ease.

    Pros