G2 Vendor Directory

Amex GBT Neo vs. Tripgain

A side-by-side comparison based on G2 review data.

MetricAmex GBT Neo

by American Express Global Business Travel

Tripgain

by Tripgain

Overall rating3.34.9
Review count1436
Ease of use7.99.8
Ease of setup7.39.6
Quality of support7.99.9
Meets requirements7.49.9
NPS-21.42857197.142857
Small Business7.1%17.1%
Mid-Market28.6%45.7%
Enterprise64.3%37.1%
Total page views160262
Total LLM citations1,177372

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros

    Tripgain

    TripGain is a unified, Travel & Expense management solution for enterprises. It creates a “Market place” to facilitate corporate Travelers to book the best-suited and lowest fare option from a comprehensive range of suppliers. It solves the complexities involved in business travel planning and management, with its ability to support end-to-end travel needs ensuring the best travel experience. TripGain's fully automated Expense Management system allows users to file, reimburse, and approve expenses 2x faster.

    Pros

    • Intuitive
    • Scanning Efficiency
    • Automation
    • Automation Efficiency
    • Ease of Use